About the Company
Inventyv Software Services Pvt. Ltd. is committed to fostering a culture of innovation and excellence. Our mission is to empower organizations through cutting-edge technology solutions and exceptional training programs.
About the Role
The Process Trainer will play a crucial role in enhancing the skills of employees through effective training programs and workshops, ensuring they are well-prepared for their career advancement.
Responsibilities
- Identify and assess the training needs of the organization through consultation with managers.
- Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices.
- Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross-functional teams, using various modalities.
- Monitor the application of learned processes post-training and provide constructive feedback to employees to reinforce correct procedures.
- Conduct refresher training sessions to support performance improvement and compliance.
- Collaborate with process owners to recommend and implement improvements to processes and workflows.
- Develop and administer effective assessment methods to measure knowledge retention and the effectiveness of training programs.
- Foster a culture of continuous learning, process discipline, and knowledge sharing across the organization.
Required Skills
- Strong knowledge of process documentation, instructional design, and adult learning methodologies.
- Minimum of 3 years of progressive experience in a dedicated training role, preferably as a Process Trainer within an IT or product-based software development company.
- Proficiency with training tools, LMS platforms, and Microsoft Office.
- Exceptional verbal and written communication skills, with the ability to articulate complex technical and procedural concepts clearly and concisely to diverse audiences.
- Proven ability to deliver engaging, interactive, and impactful training sessions.
- Strong analytical capabilities to evaluate training effectiveness, identify trends, and recommend process improvements.
- Proactive and solutions-oriented approach to identifying and addressing training or process-related challenges.
- Ability to thrive in a fast-paced, dynamic IT environment and adapt to evolving business processes, technologies, and training requirements.
Qualification
B.E. / B.Tech. / BCA / MCA / M.Tech
