Process Improvement Compliance Officer | Mandaala.com
About Parent Company: PrintStop India Pvt Ltd.
At PrintStop, we have an 18-year legacy of transforming the printing and customised gifting procurement processes for small to large enterprises. Our commitment to quality and service is reflected in our average customer rating of 4.5 and ISO 9001:2015 and ISO 27001:2022 certifications. We are also certified as a Great Place to Work, with a focus on excellence and employee well-being.
Printstop India Pvt Ltd Has 2 Divisions
For Small and Medium Enterprises -
PrintStop.co.in
For Large Enterprise -
Mandaala.com
Why Join PrintStop
- At PrintStop, evolution isn't just what we do – it's who we are. For over 18 years, we've continuously challenged the norm, reinventing ourselves to stay ahead and create meaningful impact. Innovation, agility, and ownership drive everything we do.
- Our culture is built on I CARE FOR - Innovation, Customer Centricity, Agility, Recognition, Ethics, Fun, Openness, Ownership, and Respect. It's not just a framework, but the foundation of how we work and grow together.
Be Part of Something Bigger
- Join a fast-growing, tech-enabled company transforming how businesses manage printing and customised procurement.
Create an Impact
- Work with leading enterprises and contribute to delivering seamless, high-quality solutions that drive real business outcomes.
Join a Passionate Team
- Collaborate with a driven and supportive team that values ownership, innovation, and continuous improvement.
- Be part of a company that evolves, adapts, and innovates always.
Your Role: Process Improvement Compliance Officer
Responsible for ensuring process compliance, managing ISO standards (9001 & 27001), and driving continuous improvement across the organization. Works closely with leadership to improve efficiency, maintain audit readiness, and strengthen overall governance.
Type: Full-time role
Location: Mumbai (5mins walking distance from Parel station) + Bhiwandi Factory visits regularly
Working Days: Monday to Saturday (one Saturday off per month)
Key Responsibilities -
- Manage ISO 9001 & ISO 27001 compliance (QMS & ISMS)
- Lead internal & external audits; close non-conformities
- Drive process improvements using Lean/5S practices
- Conduct regular factory and department process reviews
- Identify gaps and ensure SOP adherence across teams
- Maintain documentation, SOPs, and compliance records
- Support IT/security compliance and client questionnaires
- Assist in ESG initiatives and reporting
- Track audit scores, process metrics, and improvements
What Makes You a Great Fit
Primary Skills
- Ownership & accountability
- Problem-solving mindset
- Time & task management
- Ability to work cross-functionally
Qualifications & Experience
- Graduate/Postgraduate (Engineering / Operations / Quality)
- 6–10 years in process improvement, quality management, or compliance roles
- Mandatory
- Hands-on experience managing ISO 9001 QMS in a manufacturing or production environment
- Experience with ISO 27001 ISMS implementation or maintenance
- Track record of conducting internal audits, managing external audit cycles, and closing NCs
- Strongly Preferred:
- Experience in printing, packaging, FMCG, or light manufacturing (understands job-shop production)
- Prior ESG/sustainability project ownership or participation
- Experience filling enterprise IT/security questionnaires (SOC 2, ISO 27001, GDPR)
Ready to Join the PrintStop MerchTech Movement
Just send us your resume and a quick note on why you'd be a great fit.
Drop it at [Confidential Information], and let's grow together!
Skills: non-conformity,compliance documentation,iso,audit,process improvement,ownership,iso 27001,iso 9001,compliance
