Principal Consultant, SAP Enterprise Technology - ET Commercial Tech Ops Admin!

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, SAP Enterprise Technology - ET Commercial Tech Ops Admin!

This role is responsible for driving the ongoing evolution of commercial (procurement) orchestration capabilities by securing, automating, and governing the enterprise implementation of Zip, the low-code/no-code procurement orchestration platform. We are seeing an experienced ET Commercial Tech Ops Admin to ensure that Zip workflows, integrations, data flows, and configurations meet the highest standards of security, compliance, and operational efficiency. Responsibilities include backlog refinement, sprint execution, operational support, and continuous improvement, with a strong focus on compliance, security, and innovation

Responsibilities
.Own platform governance, monitoring and incident management, and application governance/change management for a low-code environment, ensuring high availability, scalability, and reliability of the platform.
.Execute development, deployment, operational activities, and continuous improvement of procurement orchestration tools and platforms.
.Support the Product Owner in refining Product Backlog Items, ensuring clarity and alignment with business objectives.
.Estimate, plan, and manage all assigned task efforts-including operational and development tasks-and provide regular progress reports.
.Commit to the completion of sprint tasks through incremental delivery, ensuring alignment with sprint goals.
.Maintain secure configuration baselines for the Zip tenant maintaining versioning and approvals for Zip configurations
.Participate in root cause analysis and resolution of technical issues, minimizing downtime and operational impact.
.Document controls and participate in compliance assessments to ensure compliance with internal policies, industry standards, and regulatory requirements related to procurement technology.
.Attend key Agile ceremonies and proactively report risks and issues to the Scrum Master.
Stay ahead of market trends and leverage emerging digital technologies within the procurement orchestration capability to maintain a competitive advantage
.Proven experience in technology operations leadership, preferably in procurement, or supply chain domains.
.Strong understanding of procurement processes, orchestration platforms, and enterprise technology ecosystems.
.Experience with cloud-based solutions, low-code/no-code platforms, API integrations, automation tools, and proficient use of the Jinja templating engine.
.Experience implementing workflow governance such as change control processes for workflow edits, and preventative measures for misconfigured workflows
.Proven experience in DevSecOps, DevOps, or related roles, preferably within procurement or enterprise technology environments.
.Strong understanding of Agile methodologies and experience working in Scrum teams.
.Solid knowledge of security best practices, compliance frameworks, and non-functional requirements.
.Excellent problem-solving skills, with a proactive approach to identifying and resolving issues.
.Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
.Ability to produce accurate work under pressure with frequent deadlines
.Drives Results
.Manages Ambiguity
.Tech Savvy
.Action Oriented

Qualifications we seek in you!
Minimum Qualifications
.Bachelor%27s degree in IT or relevant field
Preferred Qualifications/ Skills
.Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills.
.Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues, status reports and resolving impediments
Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.