Practise Manager (Canadian Accounting/US Accounting)
Reporting to: Director of Operations (Do))
Location: Mohali SAS Nager, PB India (Onsite) Hybrid
Job Type: Full-time (Timing: 8PM to 5.00AM IST)
- Transcounts is a faced growing Outsourcing firm in Mohali, PB. We are aiming to grow aggressively in 2026. This position is ideal who has strong accounting background in Canada/US Accounting. We are looking for someone who can commit for long-term and would like to grow with the company.
- The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You'll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain Transcounts standards and tech stack.
- You'll lead a team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership.
Key Responsibilities
Delivery & Quality
- Ensure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation.
- Own the client experience end-to-end, strengthening communication and trust.
Team Collaboration
- Lead quality oversight across your client portfolio.
- Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.
Customer Experience
- Improve documentation flow, banking access, and communication channels.
- Represent clients confidently in standard CRA/IRS reviews (non-audit escalations).
Onboarding
- Own onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one.
Internal Rhythm
- Record all client meetings (unless client declines).
- Save meeting notes in ClickUp for team visibility.
- Daily/weekly async updates with bookkeepers/reviewers.
Must-haves (deal breakers)1. Comfortable for PST shift timings from 8 P.M IST- 5 A.M IST
- A qualified Chartered Accountant (CA) is strongly preferred, and a master's degree is a mandatory qualification.
- Worked in Public Practice for a minimum of 4+ years - preferably for a Fractional CFO/Controller/BIG-4s.
- QBO/XERO experience for 5+ years.
- Canada/USA Payroll Experience & Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 2+ year.
- Excellent Team Management Skills, and worked with FT3+ team members.9. Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.
- Ecommerce - Amazon, Shopify, A2X, inventory, COGS, multi-channel - (Strongly Preferred)
The Interview Process:
- 20-minute phone screening with HR.
- Virtual round of interview with (Director of Accounting).
- 30-minute onsite Interview with (Director of Operations).
- Background Reference Check & Offer.
What Transcounts Offers
- Salary: 12 to 18 Lacs INR PA depending on the work experience.
- Benefits: 6 days sick leave, 12 earned leaves, Medical Insurance, One time meal, and an annual retention bonus.
Skills: bookkeeping,accounting,team handling
