Personal Assistant

Role: Personal Assistant

Location: South Mumbai (Town side)

Experience: 5 - 15 years

Language Preference: Arabic (preferred)

Role Overview

This is a high-touch concierge + executive support role for a luxury perfumery brand catering to elite clientele, including Middle Eastern customers.

The candidate will act as a front-facing ambassador + personal assistant, ensuring premium client experience and smooth day-to-day coordination.

Key Responsibilities

1. Concierge & Client Experience

Handle VIP / HNI / international clients (especially Arabic-speaking clientele)

Assist customers with product selection, gifting, and fragrance consultations

Provide luxury retail hospitality experience (walk-ins + appointments)

2. Personal Assistant Duties

Calendar management, scheduling meetings, and appointments

Travel bookings, reservations, and coordination

Managing personal and business errands for leadership

3. Store / Boutique Coordination

Support in-store operations at flagship boutique

Coordinate with internal teams (sales, packaging, logistics)

Ensure premium presentation & client servicing standards

4. Communication

Fluent interaction in English + Hindi, Arabic is a strong advantage

Handle calls, WhatsApp, and client follow-ups professionally

Prior experience in:

• Luxury retail / hospitality / concierge / front office
• Personal assistant to HNI / founder / director
• Strong interpersonal skills + discretion
• Comfortable with South Mumbai (Town) work culture
• Exposure to Arabic clients or Gulf markets = big plus