Assistant Manager - PMS Operations (Wealth)

Assistant Manager - PMS Operations is responsible for managing and streamlining operational processes in the Portfolio Management Services domain. This role ensures compliance, efficient handling of client accounts, and coordination between internal and external stakeholders for seamless service delivery.

Key Responsibilities

• Operational Management
• Manage day-to-day operations related to Portfolio Management Services, including account opening, transaction processing, and reporting.
• Oversee reconciliation of portfolio transactions, ensuring accuracy and compliance with regulatory requirements.
• Monitor cash flows, fund transfers, and portfolio performance metrics for client accounts.
• Client Servicing and Communication
• Act as a point of contact for clients regarding account queries, reports, and statements.
• Address and resolve client escalations promptly to ensure high satisfaction levels.
• Provide periodic portfolio updates and performance reviews to clients as required.
• Compliance and Documentation
• Ensure all processes adhere to SEBI guidelines and other regulatory requirements.
• Manage documentation for onboarding, periodic reviews, and audits, ensuring compliance and accuracy.
• Maintain a strong focus on KYC norms and anti-money laundering (AML) policies.
• Team Collaboration
• Work closely with the investment team, back-office operations, and custodians to ensure smooth execution of trades and portfolio strategies.
• Support the Manager in identifying and implementing process improvement initiatives.
• Train and mentor junior staff members to maintain operational excellence.
• Reporting and Analytics
• Prepare and analyze reports related to portfolio performance, operations metrics, and client data.
• Present periodic MIS (Management Information System) reports to the senior management.

Key Skills and Competencies

• Technical Skills: Knowledge of PMS processes, portfolio reporting tools, and financial software systems (e.g., Bloomberg, Reuters, or PMS-specific platforms).
• Analytical Skills: Strong aptitude for data analysis, reconciliation, and problem-solving.
• Interpersonal Skills: Excellent communication and relationship management skills.
• Regulatory Knowledge: Familiarity with SEBI regulations and compliance norms in the PMS domain.
• Detail Orientation: High focus on accuracy and attention to detail in processes and documentation.