Sales Manager -Passive Fire Testing Solutions

Responsibilities:

• Responsible for achieving the business revenue targets.
• Identify new business opportunities by researching prospects and evaluating their industry position.
• Generate leads and identify sales opportunities for both new and existing markets.
• Expand business geographically and increase share from current key accounts.
• Develop new key accounts and grow business relationships.
• Build and maintain strong relationships with potential and existing clients.
• Understand client budgets and accurately identify their needs.
• Ensure high customer satisfaction as reflected by Net Promoter Scores (NPS).
• Provide timely support, service, and after-sales assistance to clients.
• Address and resolve customer queries and complaints efficiently.
• Ensure timely collections and payment follow-ups from customers.
• Conduct market intelligence and competitor analysis for strategic planning.
• Reconnect and revive relationships with former clients.
• Mentor, guide, and drive performance within the sales team.