Brennan. Where true performance thrives.
At Brennan, we believe that
how technology is delivered is every bit as important as
what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It's a claim backed by our
True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
Why join Brennan
True performance for our customers starts with a true belief in our people.
It's why we've structured our business to help our teams, and their talents, shine bright. It's why we've created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it's why we've built an organization where real innovation makes a genuine impact and generates true rewards for our team members.
True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:
- Training and certification bonuses
- Culture Awards that recognize excellence
- Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
- Vibrant, fun social activities
- Discounted hardware and software
- An environment that embraces learning and development
The Role
The purpose of this role is to ensure the smooth and efficient execution of core HR processes that support the employee lifecycle and organizational compliance. This role acts as a backbone for HR functions, focusing on operational excellence, accuracy, and timely service delivery.
The role is a challenging one and It plays a key role in shaping a seamless employee experience. This position offers the opportunity to work across core HR functions, contribute to process improvements, and support a true performance culture.
Role Responsibilities
In your role you will be responsible for:
- Employee Correspondence: Craft and deliver accurate employee communications; support smooth transitions; collaborate with leadership on complex cases.
- Probation, Contract & Process Compliance: Drive timely completion of probation and fixed‑term contract reviews, while ensuring onboarding, offboarding, audits, and payroll readiness adhere to internal HR policies and compliance standards.
- Employee Support & Inquiry Resolution: Serve as a reliable point of contact for employee queries, resolving or escalating issues with professionalism and empathy.
- Employee Records & Documentation: Maintain and audit personal files and statutory documentation for accuracy, ensuring discrepancies are identified and resolved proactively.
- Data Management, Reporting & Insights: Maintain accurate HR data across systems, conduct regular audits, and deliver timely recurring and ad‑hoc reports, dashboards, and insights to support People & Culture decision‑making.
- Confidential Information & Data Security Governance: Safeguard sensitive employee and organizational information through strict confidentiality practices, secure storage, controlled access, and adherence to data protection requirements.
- HR Systems & Tools Governance: Oversee daily functioning of HR tools (HRIS, ATS, payroll and engagement platforms), ensuring data consistency, troubleshooting issues, and driving system and process improvements.
- Cross‑Functional Collaboration & Stakeholder Support: Partner with Finance, IT, and Payroll to ensure smooth data flow and alignment, providing stakeholders with accurate employee metrics, documentation, and operational insights as needed.
- HR Projects & Continuous Improvement Initiatives: Contribute to HR projects and drive continuous improvement of People Ops processes, systems, and data workflows to enhance operational efficiency.
Key Competencies:
- To succeed in this role, you will have the following experience and competencies.
- Attention to details: Ensures accuracy in documentation, records, and compliance related task.
- Process orientation: Follows structured workflows and adheres to established HR policies and procedures.
- Confidentiality & integrity: Handles sensitive employee information with discretion and maintains ethical standards
- Team player: Works closely with HR colleagues and other departments to ensure smooth operations
- Communication and Problem-solving ability: Communicates clearly and professionally with employees and stakeholders and takes initiative to resolve or escalate appropriately
- Technical proficiency: Comfortable using HRIS systems, spreadsheets, and digital tools for record-keeping and reporting.
Brennan is an equal opportunity employer.
