Job Description
About Us
People Manager
Location : Bangalore, Karnataka
About Quest Alliance
Quest Alliance is a not-for-profit organization working across India, dedicated to equipping young people with the skills they need to thrive in a rapidly evolving world of work. Since 2008, we've been reimagining how young learners, especially those from underserved communities experience education, career readiness, and lifelong learning. We have been enabling equitable school-to-work transitions by building future-ready learning ecosystems that prioritize access, inclusion, and innovation.
Through strong collaboration with government systems, educators, communities, and civil society, we co-create tech-enabled learning experiences that empower young learners—especially those from disadvantaged and underrepresented backgrounds to build dignified, thriving and future-ready careers.
We envision a world where education goes beyond access, becoming a powerful tool for self-empowerment, social mobility, and lasting impact.
Role Purpose
The People Manager will serve as the regional custodian of Quest's people practices, culture, and employee experience. The role is responsible for driving engagement, supporting hiring and workforce planning, ensuring policy and process adherence, strengthening people systems, and acting as the voice of the South and West regions in shaping organizational people strategies.
Key Responsibilities
1. Employee Engagement & Workplace Experience
Lead engagement activities across assigned regions. Drive initiatives to understand employee experiences and recommend improvements related to engagement, learning, grievances, policies, and people processes. Support the Workplace Experience team in creating an inclusive, safe, and engaging office environment aligned with team expectations. Foster a strong sense of belonging by engaging employees throughout their lifecycle—from onboarding to exit. Help regional teams experience and internalize the organizational WIBE (Way of Impact, Belonging, and Engagement). Act as the regional champion for people engagement on Zoho and other internal platforms. Learning & Development (L&D) Identify regional learning needs and support in L&D initiatives aligned with organizational priorities. Contribute to the development and continuous improvement of the induction and onboarding framework. Build awareness and capability around internal processes, systems, and ways of working. Talent Acquisition & Onboarding Support the recruitment process for the region and other roles as and when required. Supporting with induction and review and exit by working closely with focal point, People lead, L&D Manager and People Manager Orientation or first point of contact for guidance or support for policies/ HRMS and Ensure organization policies and procedure are followed by the team Campus visit and relationship with institutes. Establish and maintain relationships with recruiters, campuses, NGOs, and other talent partners relevant to the region. Risk, Compliance & Governance Conduct regional risk assessments and develop appropriate risk response and mitigation strategies. Ensure strict compliance with Quest's recruitment policies, people policies, and procedures. Ensure all employees are informed and trained on RFS processes and systems. Act as the first point of contact for guidance on policies, HRMS usage, and procedural adherence. Employee Relations & Grievance Management Identify, address, and manage grievances related to people processes at the regional level. Escalate complex or sensitive cases to the People Lead in a timely and structured manner. Maintain trust-based, professional relationships with employees, managers, and regional leadership.
