Key Responsibilities:
End-to-End Payroll Processing
- Prepare, validate, and process monthly and fortnightly payrolls for multiple APAC & EMEA countries.
- Own gross-to-net calculations, off-cycle adjustments, retroactive payments, and reconciliations.
- Review pre- and post-payroll reports, audit files, GL postings, and variance analyses.
Compliance & Controls
- Ensure statutory compliance with local country tax, social security, pensions, and benefit-in-kind requirements.
- Maintain robust controls, documentation, and audit readiness for internal and external audits.
- Coordinate year-end payroll activities to support employee filing requirements.
Vendor & ICP Management
- Partner with ADP Celergo and other ICPs for country-specific processing, SLAs, and issue resolution.
- Monitor vendor performance, drive root-cause analysis, and implement continuous improvements.
HRIS & Integrations
- Validate and reconcile Oracle HCM payroll interfaces (new hires, terminations, transfers, compensation changes).
Employee Support & Case Management
- Manage payroll queries via helpdesk/case management tools like ServiceNow or Freshservice.
Accounting & Finance Partnership
- Reconcile payroll accounts, support journal entries, and assist with month-end close activities (accruals, provisions).
- Support treasury with funding files, bank payments, net pay, and statutory remittances.
Operational Excellence
- Maintain and enhance SOPs, process maps, and control checklists.
- Lead or participate in projects including country transitions, M&A integrations, system enhancements, and new market entries.
- Track KPIs and drive continuous improvement in quality, timeliness, cost, and employee experience.