Are you ready to make an impact in the world of digital payments Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.
As a Payment Lifecycle Analyst within Payments Operations, you will be responsible for understanding the submissions made by the Internal/ External Clients, executing these submissions in the firm approved systems, and managing Queries and projections.
Job responsibilities
- Provide overall supervision to the staff during the shift.
- Ensure that all work items are completed as per the agreed SLA.
- Monitor the exceptions and ensure that they are resolved in a timely manner.
- Identify opportunities for improving the efficiency of the process.
- Identify the training requirements of the team members and work with the PM on providing the required trainings
- Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis.
- Prepare the weekly / monthly MIS reports
- Track the changes to the procedures and ensure that the team is fully aware of the changes
Required qualifications, capabilities, and skills
- Graduate with Minimum 4 years - Financial Operations Processing experience, with a good team management experience in similar environment.
- Flexible with Shift timing and ready to provide extended support if there is a business requirement.
- Excellent analytical skills.
- Experience of working / partnering with stakeholders like Operations Controls, Training etc. to ensure that the overall organizational objectives are met.
Preferred qualifications, capabilities, and skills
- Master's degree preferred.
- Experience and a working knowledge of various aspects of International Payment Processing Operations. 3-4 years of experience in a back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
- Working Knowledge of SWIFT & International payment conventions & practices is preferable.
- Prior Experience in Client and Third party banks investigations for Multicurrency payments will be an added advantage
