Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : ServiceNow IT Service Management

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing standard tools and APIs, and leveraging low-code platforms to deliver effective solutions that align with organizational goals while maintaining system performance and compatibility.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in troubleshooting and resolving application issues to ensure optimal performance.
• Engage in continuous learning to stay updated with the latest trends and technologies in application development.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• Strong understanding of application configuration and management.
• Experience with APIs and low-code platforms for application development.
• Ability to analyze business requirements and translate them into technical solutions.
• Familiarity with system stability and performance optimization techniques.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.
• This position is based at our Bengaluru office.
• A 15 years full time education is required., 15 years full time education