Please note that this is a US EST hours onsite role in our Noida office 5 days a week due to client compliance requirements and looking for someone who can start immediately.
Workspend is a leading provider of workforce management and outsourced workforce services for global clients.
Role Overview
We are seeking a skilled P2P Supplier Onboarding, Engagement & Management Process Lead to support the execution and optimization of supplier lifecycle processes for a U.S.-based healthcare client.
This role will focus on day-to-day management of supplier onboarding, master data maintenance, supplier engagement, and support for supplier-related activities, ensuring compliance, data accuracy, and efficient operations within the Procure-to-Pay lifecycle.
The ideal candidate will have hands-on experience with PeopleSoft Financials (Supplier Management & Procurement modules) and a strong understanding of supplier processes, data governance, and compliance requirements in a healthcare or regulated environment.
Key Responsibilities
Process Execution & Support
- Support execution of supplier onboarding and lifecycle management processes
- Follow established SOPs, workflows, and governance guidelines
- Identify process gaps and recommend improvements to senior stakeholders
- Ensure adherence to compliance and control requirements (SOX, healthcare regulations)
PeopleSoft Supplier Management Support
- Perform day-to-day activities in PeopleSoft Financials, including:
- Supplier setup and updates
- Supplier-related data maintenance
- Assist in testing and validation during system enhancements or upgrades
- Work with IT teams to resolve supplier-related system issues
Supplier Onboarding & Data Management
- Manage supplier onboarding activities, including:
- Documentation collection and validation
- Data entry and verification
- Maintain vendor master data accuracy and completeness
- Perform checks to prevent:
- Duplicate vendors
- Incomplete or incorrect records
- Ensure timely onboarding of suppliers within defined SLAs
Supplier Engagement & Coordination
- Act as a point of contact for supplier onboarding queries and support
- Communicate onboarding requirements and status updates to suppliers
- Coordinate with internal stakeholders to resolve supplier-related issues
- Support initiatives to improve supplier experience and onboarding efficiency
Supplier Negotiation Support
- Support procurement and senior stakeholders in supplier negotiation activities, including:
- Preparing supplier data and analysis
- Supporting documentation for rate cards and terms
- Ensure negotiated terms are accurately reflected in systems and supplier records
- Assist in maintaining standardized templates and documentation for supplier agreements
Compliance & Controls
- Follow established controls related to:
- Supplier onboarding approvals
- Data validation and documentation
- Maintain proper documentation and audit trails for supplier records
- Support internal and external audits by providing required information
Performance Tracking & Reporting
- Track and report on key operational metrics, such as:
- Supplier onboarding cycle time
- Data accuracy and completeness
- Issue resolution timelines
- Highlight trends, issues, and improvement opportunities to leadership
Continuous Improvement
- Identify opportunities for process improvements and efficiency gains
- Support automation and workflow improvement initiatives
- Participate in process standardization efforts across teams
Required Qualifications
- Bachelor's degree in Finance, Accounting, Supply Chain, or related field
- 5+ years of experience in P2P / Procure-to-Pay, with focus on supplier onboarding and management
- Hands-on experience with PeopleSoft Financials (Supplier Management & Procurement modules)
- Experience working with U.S. healthcare systems or regulated environments preferred
- Strong knowledge of:
- Supplier onboarding processes
- Vendor master data management
- Basic compliance frameworks (SOX, healthcare awareness)
Preferred Qualifications
- Experience in:
- Shared Services / Global Business Services (GBS) environments
- Exposure to:
- Workflow tools or basic automation (RPA)
- Reporting and data analysis
Key Skills
- Working knowledge of PeopleSoft Supplier Management
- Strong attention to detail and data accuracy
- Good understanding of process controls and compliance
- Effective communication and coordination skills
- Problem-solving and analytical thinking
- Ability to work in a global, cross-functional environment
What Success Looks Like
- Accurate and timely supplier onboarding and data management
- High levels of data quality and compliance adherence
- Efficient resolution of supplier queries and issues
- Smooth coordination across stakeholders and teams
- Contribution to process improvements and operational efficiency
