Position Description
Position Title: Outreach Executive
Reports To: Head of Future Student Recruitment
Employment Type: Full-time
Position Summary
Executes recruitment-focused outreach to high schools, universities, corporates and relevant communities to generate enquires and applications for UNSW Bengaluru programs. Delivers presentations (in-person and online) and counselling to prospective students. Follows a disciplined sales process including CRM usage and reporting, upholding UNSW values and reputation in the market.
Accountabilities
Plan and delivery of recruitment engagements
- Creation of UNSW Bengaluru High School Strategy, Target Schools List in partnership with UNSW Sydney team in India
- Delivery of UNSW Bengaluru High School Strategy in partnership with UNSW Sydney team in India
- Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.
- Manage partner relationships as directed (schools, universities, corporates)
- Support recruitment fairs, webinars, open days, campus tours and other events.
Drive end-to-end lead conversion
- Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.
- Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.
- Ensure collateral accuracy and brand compliance on-site; report issues and corrective actions.
- Manage pipeline performance
- Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.
Governance, Values & Safety
- Operate within UNSW Sydney's global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.
- Actively demonstrate alignment with the UNSW Code of Conduct and Values.
- Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.
Skill & Experience
- Bachelor's degree; 3+ years in outreach/counselling.
- Strong presentation and interpersonal skills; travel flexibility.
- Organization and CRM literacy.
Key relationships
- Head of Future Student Recruitment
- Admissions
- Event Executives;
- Brand team
- UNSW Sydney recruitment outreach teams (in India)
