Outreach Executive, UNSW Bengaluru, India

Position Description

Position Title: Outreach Executive

Reports To: Head of Future Student Recruitment

Employment Type: Full-time

Position Summary

Executes recruitment-focused outreach to high schools, universities, corporates and relevant communities to generate enquires and applications for UNSW Bengaluru programs. Delivers presentations (in-person and online) and counselling to prospective students. Follows a disciplined sales process including CRM usage and reporting, upholding UNSW values and reputation in the market.

Accountabilities

Plan and delivery of recruitment engagements

· Creation of UNSW Bengaluru High School Strategy, Target Schools List in partnership with UNSW Sydney team in India

· Delivery of UNSW Bengaluru High School Strategy in partnership with UNSW Sydney team in India

· Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.

· Manage partner relationships as directed (schools, universities, corporates)

· Support recruitment fairs, webinars, open days, campus tours and other events.

Drive end-to-end lead conversion

· Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.

· Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.

· Ensure collateral accuracy and brand compliance on-site; report issues and corrective actions.

· Manage pipeline performance

· Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.

Governance, Values & Safety

Operate within UNSW Sydney's global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.

Actively demonstrate alignment with the UNSW Code of Conduct and Values.

Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.

Skill & Experience

· Bachelor's degree; 3+ years in outreach/counselling.

· Strong presentation and interpersonal skills; travel flexibility.

· Organization and CRM literacy.

Key relationships

· Head of Future Student Recruitment

· Admissions

· Event Executives;

· Brand team

· UNSW Sydney recruitment outreach teams (in India)