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Role & responsibilities
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
Job ID: 109147843
Skills:
SAP, Analytical Thinking, Salesforce, cross-functional collaboration, Leadership, Mentoring, Call Centre Operations, coaching
Skills:
Sla Management, Team Leadership, Operations, Customer Services
Skills:
Aml, distributor commissions, management fee accruals, PMS operations, Settlement, Kyc, Corporate Actions, Trade Execution, Regulatory Reporting, fee management, Taxation, Reconciliation
Skills:
Slas, Customer Support, call center operations, CSAT KPIs, Bpo Operations, Banking cards, Team Handling, People Management, Customer Service Management, AHT shrinkage
Skills:
Slas, Customer Support, call center operations, CSAT KPIs, Bpo Operations, Banking cards, Team Handling, Customer Service Management, AHT shrinkage, People Management
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