SAP, Analytical Thinking, Salesforce, cross-functional collaboration, Leadership, Mentoring, Call Centre Operations, coaching

Sla Management, Team Leadership, Operations, Customer Services

Aml, distributor commissions, management fee accruals, PMS operations, Settlement, Kyc, Corporate Actions, Trade Execution, Regulatory Reporting, fee management, Taxation, Reconciliation

Slas, Customer Support, call center operations, CSAT KPIs, Bpo Operations, Banking cards, Team Handling, People Management, Customer Service Management, AHT shrinkage

Slas, Customer Support, call center operations, CSAT KPIs, Bpo Operations, Banking cards, Team Handling, Customer Service Management, AHT shrinkage, People Management