Operations Team Lead (Kannada)

Foundever

Navi Mumbai

1-5 Years

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Job Description

Role & responsibilities

Team Leader - Linguistic (Kannada)
Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Outbound experience)
Good communication skills
Should be fluent in Kannada
1+ years as Team Leader on paper
PAN India Domestic Based Process
Background : BPO Experience
Shift Window : 10am-7pm
Weekoff : Any 1 day Rotational off
Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage, CSAT, NPS, BQM
Education : HSC /Grad
Work Location: Mahape, Navi Mumbai (Rupa Solitaire/millennium business park)

More Info

Job Type:

Permanent Job

Industry:

Customer Service

Role:

Team Leader

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

About Company

Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments

Job ID: 109147543

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Last Updated: 25-06-2026 10:06:08 AM

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