Operations Manager

AFBP is an opportunity for to accelerate their career at Amazon by gaining exposure to the breadth of businesses Amazon has to offer and the depth of business knowledge to build a long-term career at Amazon via our four-week Incubator.

Following the AFBP Incubator, participants will join business areas that offer a complexity of functional, domain, and business knowledge, setting them up for success for a long-term career at Amazon. AFBP provides an opportunity to navigate through complex, real life, business problems, while enhancing learning via exposure to various verticals within each business area. There are also networking opportunities to meet the senior most leaders of each business through this program. AFBP is an ideal opportunity to gain mentorship, career coaching, and build relationships with peers, managers, and other Amazonians.

The AFBP Incubator: The AFBP Incubator is the first-of-its-kind immersion program that allows all AFBP participants a common starting point to their Amazon career. During the Incubator, each participant will get the unique opportunity to learn about various Amazon businesses, including AWS, Consumer, Devices, Finance, Operations, and Prime Video. AFBP participants will have the opportunity to gain a breadth of understanding of various Amazon business areas and functions. Simultaneously, the Incubator will provide functional trainings to ensure participants are familiar with Amazon acronyms, tools, and systems. Finally, a cultural immersion in Amazon's peculiar culture, including Writing at Amazon, ways of working, adoption of mechanisms, and communicating at Amazon will provide AFBP participants the opportunity to hit the ground running as soon as they join their business area following the Incubator period.

Business Areas: Each business area allows AFBP participants to undergo crucible learning experiences, gaining depth of knowledge in each domain, and function to gain a deep understanding of the business. The depth of experiences can help accelerate the growth of AFBP participants to take on broader leadership roles within Amazon. Each business area offers rotations across functions and businesses to enhance the learning experience as well as provide a holistic understanding of the businesses.

At the end of the AFBP program, participants will not only integrate with Amazon's peculiar ways but also acquire a diverse set of experiences that can help them emerge as future leaders to take on key leadership roles and build a long term career at Amazon.

Key job responsibilities

Balance day-to-day shift management operations with strategic forward-thinking decision making; optimize labor and capacity resources to ensure efficient and effective workflow across Amazon warehouses; ensure effective communication occurs at shift handoffs; remove barriers and construct work continuity plans; manage backlog to ensure a balanced and appropriate workload; plan for and prepare required resources in the short and long-term by constructing peak plans and setting goals to achieve and exceed daily

Amazon is an Equal Opportunity Employer

volume metrics, peak productivity, safety, and quality expectations; Create a culture of safety, monitor equipment and conditions, and respond to incidents. Operations roles include field and corporate roles.

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
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Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience