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Masai

Operations Intern

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  • Posted 18 days ago
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Job Description

Role Overview

We're looking for a proactive and detail-oriented Operations Intern to support day-to-day operational tasks and help improve internal processes. This role is perfect for someone who wants hands-on exposure to how a fast-growing startup actually runs behind the scenes.

Internship Details

  • Compensation: Paid internship with a competitive monthly stipend of INR 20,000. Exact stipend will be finalized based on candidate experience, location, and prevailing company policy and will be confirmed in the offer letter.
  • Duration: Typical internship length is 6 months, with the possibility to extend based on performance and business needs.
  • Start date and notice: Start date is flexible but ideally within 12 weeks of offer acceptance. Please indicate your availability in your application.
  • Conversion criteria: Conversion to a full-time role is possible and based on a formal evaluation process. Key criteria include: consistent high performance against defined KPIs/projects, timely delivery of assigned work, demonstration of ownership and collaboration, positive feedback from mentors/managers, reliable attendance, and alignment with team needs. Conversion reviews are typically held at the end of the initial 6-month period; any conversion offer will depend on business requirements and is not guaranteed.
  • Notes: Final internship terms, including exact compensation, duration, and working hours, will be confirmed during the interview or offer stage.

What You'll Do

  • Support daily operational activities across teams
  • Assist with data tracking, reporting, and documentation
  • Coordinate with internal teams to ensure smooth execution of tasks
  • Help manage basic finance/operations processes like follow-ups, tracking, and closures
  • Identify gaps in processes and suggest improvements
  • Support the team with ad-hoc operational tasks as needed

What We're Looking For

  • A proactive mindset with a willingness to learn
  • Strong communication and coordination skills
  • Good attention to detail
  • Comfortable working with spreadsheets and basic tools
  • Ability to take ownership and follow through

Who Should Apply

  • Fresh graduates
  • Anyone looking to build a foundation in operations, business, or startup ecosystems
  • Someone who enjoys problem-solving and working behind the scenes

What You'll Gain

  • Real-world startup exposure
  • Hands-on learning across operations & business processes
  • Mentorship and growth opportunities
  • A clear conversion path: interns are eligible for consideration for a full-time role following a formal evaluation at the end of the initial internship period (typically 6 months). Conversion depends on meeting performance criteria (defined KPIs and successful project delivery), demonstration of ownership and collaboration, positive manager feedback, and available business requirements. Any conversion offer will be communicated after the final evaluation and is subject to company approval.

Note: This is a paid internship.Skills: basic,excel,zendesk,sql,google sheets,google,hubspot,asana,operations,nbfc,microsoft excel,skills

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About Company

Job ID: 137578607

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