Operations Intern

Location: Bengaluru (Indiranagar)

Type: Internship 3 months (with potential extension)

Reports To: Operations Manager

Experience Required: Fresher

About Lane

Lane is building India's most trusted, tech-enabled driving and mobility platform, transforming how first-time drivers learn, navigate mobility, and eventually buy their first car. India's first platform connecting certified driving instructors with learners—making driving education seamless, efficient, and accessible.

Our mission: Empower better drivers

Our vision: Zero road fatalities

Key Responsibilities

Scheduling & Coordination

• Manage daily class scheduling between learners & instructors
• Handle rescheduling requests smoothly
• Ensure optimal slot allocation with minimal conflicts
• Act as the bridge between customers and instructors

Customer Interaction (Scheduling-Focused)

• Assist learners in booking and planning their classes
• Resolve scheduling-related queries (timings, availability, changes)
• Ensure a smooth and hassle-free learning experience

Operations Execution

• Track daily schedules and completion rates
• Identify gaps in scheduling and suggest improvements
• Maintain accurate records using internal tools / sheets

What You'll Get

• Hands-on experience in a fast-growing startup
• Real-world exposure to operations & logistics
• Work closely with founders & core team
• High ownership and visible impact

Required Candidate

• Strong communication skills (clear & polite)
• Good coordination and problem-solving ability
• Comfortable handling multiple requests at once
• Attention to detail (scheduling accuracy is key)
• Basic Excel / Google Sheets knowledge

Bonus Points

• Experience in coordination / operations / scheduling roles
• Ability to stay calm and structured in fast-paced situations