Operations Executive

Finvestments is dedicated to empowering clients with strategic, conflict-free financial planning to foster wealth creation. Our wide-ranging services include Investment Management, Retirement Planning, Risk Management, Estate Planning, Entity and Business Planning, and Personal and General Insurance. As a company, we are committed to delivering tailored advisory solutions to meet the individual needs of our clients. We take pride in employing best practices for effective portfolio management, ensuring sustainable financial growth and security.

We are seeking a detail-oriented and proactive Operations & Client Servicing Executive to join our financial services firm. The ideal candidate should have 2–3 years of relevant experience and a strong understanding of mutual fund operations, transaction processing, and client relationship management.

This role focuses on executing transactions, managing client onboarding, maintaining accurate investment records, resolving discrepancies, and ensuring seamless client servicing. The candidate will work closely with the sales team to implement investment strategies and ensure efficient operational support.

• Execute and monitor transactions across platforms such as BSE, NSE, CAMS, and KFintech
• Process purchases, redemptions, switches, and SIP transactions accurately
• Track transaction status and ensure timely completion
• Verify all transactions and ensure error-free execution

• Complete end-to-end onboarding formalities for:
• Individual clients
• Corporate clients
• NRI / NRE / NRO / BNRI clients
• Ensure all KYC and regulatory requirements are fulfilled
• Maintain proper documentation and onboarding records

• Handle client service requests efficiently and within defined timelines
• Address and resolve client queries related to transactions, portfolios, and processes
• Coordinate with fund houses, RTAs, and other financial institutions for issue resolution

• Maintain accurate and updated client investment records
• Record all transactions systematically in internal systems
• Ensure complete and up-to-date documentation of client portfolios

• Review and verify all transactions for accuracy
• Identify and reconcile rejected or failed transactions
• Coordinate with platforms (BSE, NSE, CAMS, KFintech) to resolve discrepancies
• Ensure records are aligned across systems and updated regularly

• Share regular portfolio reports and updates with clients
• Generate reports for internal review and client communication
• Assist in portfolio analysis and provide operational support for implementing changes

• Work closely with the sales team to execute investment strategies
• Implement financial plans as advised by the sales team
• Provide operational support for new investment opportunities

• 2–3 years of experience in financial services, preferably in mutual fund operations or client servicing
• Strong knowledge of mutual fund processes, transaction lifecycle, and platforms
• Experience in transaction processing, reconciliation, and record management
• Familiarity with BSE Star, NSE NMF, CAMS, and KFintech systems
• Strong attention to detail and accuracy
• Excellent communication and problem-solving skills
• Proficiency in MS Excel and CRM/operational tools

• Opportunity to work in a growing financial services firm with a dynamic environment
• Exposure to end-to-end investment operations and client servicing
• Strong learning curve and career growth opportunities