Operations Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS

Operations Assistant

Location: Gurgaon

Region:India

Category: Enterprise

Subcategory: Support Services

What You'll Do : As an Operations Assistant in the Enterprise - Support Services you will -

• Assist in daily security operations, including access control management, visitor management systems, and incident reporting.
• Support emergency response activities such as fire drills, evacuation drills, and medical emergencies.
• Assist with client laptop handling and tool management, including record maintenance and coordination with internal client teams.
• Support internal and external audits (ISO, SA 8000, etc.) by maintaining required documentation and audit evidence.
• Prepare MIS reports related to security operations, incidents, and compliance.
• Ensure Standard Operating Procedures (SOPs), emergency contact lists, and escalation matrices are updated and easily accessible.
• Coordinate with administration, transport, and IT teams for security- and operations-related requirements.

What You'll Bring

• Proficiency in MS Office (Excel, Word, email)
• Clear communication and attention to detail
• Ability to handle sensitive information with confidentiality
• Fluency in English
• Client first mentality
• Intense work ethics
• Collaborative spirit and problem solving skills

Howyou'llgrow:

• Cross-functional skills development & custom learning pathways

• Milestone training programs aligned to career progression opportunities

• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:

ZS is committed to aFlexible and Connectedway of working.ZSersareonsiteat clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available.The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personalgrowthand professional development. Our robust skills development programs, multiple career progression options andinternal mobility paths, andcollaborative cultureempoweryou to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home andonsitepresence at clients/ZS offices forthe majority ofour week.The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS forclient-facingZSers thebusiness needs of your project and client are the priority. While some projects may be local, all client-facingZSersshould be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities,personal experiencesandbeliefsystems-the ones thatcompriseus as individuals, shape who we are, and make us unique. We believe your personal interests,identitiesanddesire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds,perspectivesandexperiences.aboutour inclusion and belonging efforts and the networks ZS supports toassistourZSersin cultivating community spaces and obtaining the resources they need to thrive. Ifyou'reeager to grow,contributeandbring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Tocompleteyourapplication:

Candidates must possess or be able to obtain work authorization for their intended country ofemployment.Anonlineapplication, including a full set of transcripts (official or unofficial),is required tobe considered.