Online Sales Executive

Job description:

Work Experience - Fresher / 1 year

Location - Andheri, West

Work Mode - Work from store

Role Overview

Earthly Jewels is looking for a results-driven Sales Executive who can convert high-intent online leads into paying customers.

All leads are generated through our marketing efforts your role is to engage, educate, build trust, and close deals via calls and chats.

This is not cold calling. This is smart selling to aware, research-driven customers.

What You'll Do

• Handle inbound leads from ads (WhatsApp, website, forms, etc.)
• Connect with prospects via calls, WhatsApp, and messages
• Understand customer requirements and recommend suitable jewelry
• Educate customers about lab-grown diamonds, pricing, and design choices
• Build trust with modern, well-informed buyers
• Follow up consistently to move leads toward conversion
• Maintain and update lead status in CRM/tools
• Coordinate with internal team for smooth order closure
• Achieve and exceed monthly sales targets

Who You Are

• Strong command over English (spoken & written)
• Confident communicator with the ability to handle premium customers
• Good at understanding customer psychology and objections
• Patient, persuasive, and detail-oriented
• Comfortable handling conversations on calls + WhatsApp
• Target-driven with a strong ownership mindset

Preferred Experience (Freshers can apply too)

• Prior experience in sales / tele-calling / customer handling
• Experience in jewelry, luxury products, or high-value sales is a plus
• Familiarity with handling online leads (Meta ads, website inquiries, etc.)

What You'll Gain

• Work directly with a fast-growing modern jewelry brand
• High exposure to premium customer interactions & sales psychology
• Performance-driven incentives on conversions
• Opportunity to grow into senior sales / closing roles