Position Overview
The Office Services Manager oversees daily operational functions that support a productive workplace environment, managing mail distribution, supply chain coordination, workspace setup, and facility amenities.
Primary Responsibilities
Mail and Distribution Services
- Manage incoming and outgoing mail processing, courier coordination, and parcel tracking
- Establish protocols for package receipt, sorting, and delivery to recipients
- Coordinate with external courier services and postal providers
- Maintain delivery logs and tracking systems
Document Management
- Oversee secure document shredding services and compliance with data protection policies
- Schedule regular shredding pickups and maintain chain-of-custody documentation
- Ensure proper handling of confidential materials
Supply Chain Management
- Maintain inventory of office stationery and supplies
- Process supply requests and manage ordering systems
- Monitor stock levels and establish reorder points
- Manage vendor relationships for office supplies
Workspace Setup and Coordination
- Coordinate desk setup for new employees and relocations
- Arrange additional furniture as needed, including meeting room chairs
- Manage office amenity supplies and replenishment schedules
- Ensure workspace readiness for employee arrival
Facility Signage
- Coordinate office signage installation and updates
- Maintain wayfinding systems and directory accuracy
- Work with facilities teams on signage standards and compliance
Office Deliveries Policy
- Enforce policy that staff personal packages will not be accepted at office locations
- Communicate delivery policies clearly to employees
- Direct personal delivery inquiries to appropriate alternative solutions
Key Qualifications
- Proven experience in office management or facilities coordination
- Strong organizational and multitasking abilities
- Vendor management experience
- Excellent communication skills
- Proficiency with inventory management systems
- Understanding of workplace safety and compliance requirements
