Key Responsibilities:
Network Design & Architecture
- Lead the design of highly available, large-scale telephony networks from concept to launch.
- Own end-to-end network engineering aspects including architecture, design, scaling, and operations of current and developing networks.
- Work closely with software developers to automate network deployment and operations.
- Drive standards across the network and ensure compliance with policies.
Operational Excellence & Troubleshooting
- Drive projects to improve network performance, reliability, and security.
- Troubleshoot complex network issues and develop innovative solutions.
- Participate in high-severity incident analysis and recommend preventive solutions.
- Support the transformation from reactive to proactive operations with a focus on predictiveness.
- Enforce and/or tweak SLAs for existing deployments to improve efficiency.
Security & Compliance
- Strengthen data center security and ensure adherence to network standards.
- Configure and manage secure VPN technologies and enforce network security best practices.
Collaboration & Stakeholder Management
- Partner with Technical Operations and broader teams to reduce operational burden.
- Participate in hiring, mentoring, and developing top technical talent.
- Communicate effectively with stakeholders and manage project priorities.
Automation & Tooling
- Automate network deployment and operational processes using scripting (Bash, Perl, Python).
- Utilize monitoring tools and develop pipelines to maintain network health and performance.
Must-Have Skills:
- Telecom SBC, LAN/WAN/SD-WAN infrastructure, SIP, WebRTC, TCP/IP, VLAN, BGP, OSPF, MPLS, Network security, VPN technologies, Cisco IOS, Junos, Linux/Unix, DNS, DHCP, Network monitoring tools, Bash scripting, Perl, Python, Switches, Routers, Firewalls, Network performance analysis, DevOps mindset, Communication, Problem-solving, Project management, Stakeholder communication
Good-to-Have Skills:
MongoDB, Redis, MySQL, Microservice design, Distributed architecture, Monitoring tools, CI/CD pipelines