Title: Network Analyst
Department: Network & Infrastructure
As a Network Analyst, you will be part of the Network Operations team, responsible for managing, monitoring, and maintaining IT network solutions across multiple regions.
Essential Duties & Responsibilities
- Network Monitoring & Maintenance
- Monitor critical WAN links using tools like Zabbix
- Ensure 24/7 network uptime and troubleshoot issues promptly
- Perform network asset backups
- Device Configuration & Management
- Configure, upgrade, and monitor Access Points and Switches
- Manage Avaya Phones and Media Gateways
- Administer Avaya PABX Systems
- Operational Workflow
- Work efficiently within a ticketing system and shift-based operations
- Adhere strictly to company security standards
Education & Experience Requirements
- Academic Qualifications
- Bachelor's degree in computer science or related field
- 1-2 years of relevant experience
- Certifications (Highly Recommended)
- CCNA, CCNP, or other network/security certifications
Technical Skills
- Strong understanding of network infrastructure: switching, routing, wireless, proxy
- Strong knowledge about LAN, WAN
- Experience with WAN link configuration
- Familiarity with 802.11x wireless authentication
- Knowledge of security threats and vulnerabilities
- Understanding of network services: Active Directory, DNS, patching, content filtering
- Soft Skills
- Dependable, reliable, courteous, and punctual
- Strong work ethic and team collaboration
