Responsibilities
- Provide support and maintenance to existing MIS systems.
- Generate and distribute management reports accurately and on time.
- Develop MIS documentation for smooth operations.
- Perform data analysis and generate reports periodically.
- Extract reports from CRM tools and prepare desired formats.
- Prepare daily, weekly, and monthly MIS reports, PPTs, and scorecards.
- Collect, store, and reproduce data for management.
- Perform MS Excel tasks (VLOOKUP, INDEX, MATCH, pivot tables, etc. )
Requirements
- Bachelor's degree in IT, Computer Science, or related fields* (Master's degree is an added advantage).
- Minimum 3+ years of experience in the BPO field.
- Experience managing teams.
- Certification course in MIS or related field.
- Ability to train junior resources.
- Knowledge of various MIS reporting tools.
This job was posted by Chander Mahalingam from Valuestream Business Solutions.
