Process Name: Customer Support
Role - MIS executive or Senior Executive
Reporting to-Vikram singh and dotted line reporting to Sanjay Rau
Location: Jaipur
Industry Type: Any
Employment Type: Full-Time, Permanent
Work Timing: Day shift (1 rotational week off)
Job Description
MIS executive will be responsible for creating and publishing all support related roles as in when requested and suggested. Will act as back up if needed in future for other process
Key Responsibilities
- Generate and publish all MIS related reports for support function
- Create desired PPT from time to time as suggested
- Automate reports via different tool for seamless process dissemination
- Collaborate with various teams to resolve complex reporting issues
- Run campaigns on dialer as in when required and suggested
Required Candidate Profile
- Minimum of 4-5 years of experience in MIS (Exceptions can be created )
- Excellent in creating reports in excel, PDF, PPT or any other format required or suggested
- Strong ability to work collaboratively with cross-functional teams.
- Familiarity with different analytics tool like quicksight , dialer etc will be added bonus
- Proficiency in MS OFFICE Suite
Educational Qualifications
- UG: Any Graduate(Exception if needed can be created or discussed)
