Microsoft Dynamics Consultant

*Senior Dynamics 365 Developer*

Location: Gurgaon/Hyderabad/Bangalore/Pune/Chennai/Bhopal/Jaipur

Contract Duration: Long term

Experience: 10+ years

*PF & BGV are mandatory*

Key Responsibilities:

• Support the development and customization of Dynamics 365 Customer Service solutions

• Implement configurations such as entities, forms, views, workflows, and business rules

• Assist with Copilot (AI-powered) feature configuration and enhancements

• Build and support solutions using Power Platform (Power Apps, Power Automate, PowerPages/PowerPortal)

• Support integrations and data flows with guidance from senior developers

• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives

• Assist with testing, documentation, and defect resolution

• Learn and follow coding standards, security models, and best practices

Required Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field

• Microsoft Dynamics 365 or Power Platform certification

• 5+ years of experience with Dynamics 365 CE / Customer Service (or strong hands-on exposure)

• Basic understanding of Dataverse, security roles, and case management concepts

• Exposure to Power Platform (Power Apps, Power Automate)

• Willingness to learn AI-driven features such as Dynamics 365 Copilot

Nice to Have

• Exposure to Azure services or APIs

• Experience working in Agile teams

• Good communication and collaboration skills