Key Responsibilities:
- Lead the planning, budgeting, and execution of MICE events (domestic and international) plans including meetings, incentive trips, conferences, exhibitions, and corporate off sites.
- Manage client relationships and understand their requirements to offer customized travel solutions.
- Coordinate with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for seamless execution.
- Prepare detailed proposals, itineraries, budgets, and presentations for client approvals.
- Oversee the operations team in planning logistics, documentation, travel bookings, and event-related activities.
- Ensure high-quality service delivery and post-event follow-ups for feedback and relationship building.
- Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality.
- Stay updated on global MICE trends, destinations, and innovations to enhance offerings.
- Track and report on project performance, budgets, and ROI (Return on Investment)
Key Skills and Competencies:
- Excellent planning and organizational skills.
- Strong negotiation and vendor management capabilities.
- Outstanding communication and interpersonal skills.
- Proficiency in MS Office and travel software tools (Amadeus, Galileo, etc.).
- Ability to multitask and manage tight deadlines.
- Customer-centric mindset with a solution-oriented approach.
Qualifications & Experience:
- Graduate/Postgraduate in Hospitality, Tourism, or Business Management.
- 6-10 years of experience in MICE or corporate travel management.
- Proven track record of independently managing large-scale MICE events.
