Mantras2success Consultants is seeking an experienced and dynamic MICE - Sales Manager to lead and manage our Meetings, Incentives, Conferences, and Exhibitions (MICE) operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills.
Key Responsibilities
- MICE Event Leadership: Lead the planning, budgeting, and execution of domestic and international MICE event plans, including meetings, incentive trips, conferences, exhibitions, and corporate offsites.
- Client Relationship Management: Manage client relationships, deeply understand their requirements, and offer customized travel solutions.
- Coordination & Execution: Coordinate seamlessly with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for flawless event execution.
- Proposal & Budgeting: Prepare detailed proposals, itineraries, budgets, and presentations for client approvals.
- Operations Oversight: Oversee the operations team in planning logistics, documentation, travel bookings, and all event-related activities.
- Quality & Follow-up: Ensure high-quality service delivery and conduct thorough post-event follow-ups for feedback and relationship building.
- Negotiation & Vendor Management: Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality.
- Market & Innovation: Stay updated on global MICE trends, destinations, and innovations to continuously enhance our offerings.
- Performance Tracking: Track and report on project performance, budgets, and ROI (Return on Investment).
Key Skills and Competencies
- Excellent planning and organizational skills.
- Strong negotiation and vendor management capabilities.
- Outstanding communication and interpersonal skills.
- Proficiency in MS Office and travel software tools (Amadeus, Galileo, etc.).
- Ability to multitask and manage tight deadlines effectively.
- Customer-centric mindset with a solution-oriented approach.
Qualifications & Experience
- Graduate/postgraduate in hospitality, tourism, or business management.
- Experience in MICE or corporate travel management.
- Proven track record of independently managing large-scale MICE events.
Perks & Benefits
