CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Key Responsibilities
- Define and own the global testing strategy and roadmap for supply chain transformation initiatives (ERP, planning, logistics, manufacturing, quality, distribution).
- Build, manage, and lead a global team of test leads, analysts, and automation engineers; provide mentorship, coaching, and performance management.
- Partner with program managers, product owners, solution architects, and supply chain operations to align on requirements, risks, dependencies, and quality expectations.
- Oversee end-to-end test planning and execution, including functional, integration, regression, performance, and UAT phases.
- Establish and enforce testing standards, tools, templates, and methodologies across all teams and vendors.
- Drive test environment and test data management; ensure environments are fit for purpose, stable, and controlled.
- Manage vendor testing activities, ensuring alignment with Mattel's standards and program goals.
- Own the defect management process tracking, prioritization, escalation, reporting, and closure.
- Report regularly to executive stakeholders on test metrics, quality status, risks, and readiness.
- Champion continuous improvement expand automation, optimize test cycles, and drive innovation in testing approaches.
- Ensure compliance with internal controls, audit requirements, and industry regulations (e.g., toy safety, manufacturing compliance).
Qualifications
Must-haves
- Bachelor's degree in supply chain, Industrial / Systems Engineering, Computer Science, Information Systems, or equivalent experience.
- 12+ years of experience in testing / quality assurance with at least 6+ years in a leadership or management role.
- Strong background in supply chain processes and systems (ERP, WMS, TMS, planning tools, quality systems).
- Demonstrated success in leading large, complex testing efforts for global or enterprise-scale transformation programs.
- Proficiency in testing methodologies, defect management, and test automation practices.
- Proven experience managing cross-functional, cross-regional teams in a matrixed, global environment.
- Strong leadership, stakeholder management, and communication skills; ability to influence at all levels.
Preferred
- Experience in consumer products, toys, retail, or manufacturing industry.
- Familiarity with modern automation frameworks (e.g., Selenium, TestRail, Tosca, or similar).
- Experience with performance/load testing and test environment management.
- Background in vendor management and contract test resource oversight.
- Knowledge of compliance and regulatory testing requirements in manufacturing.
Don't meet every single requirement At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors
- We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
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