Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.
The Team
The Communications Manager supports the Global People Office (GPO) People Experience (PX) team by delivering clear, consistent, and well-executed communications that strengthen the employee experience and reinforce the firm's people strategy. This role blends hands-on execution with coordination, analytics, and continuous improvement across internal, external, and social channels. The Communications Manager partners closely with GPO and cross-functional stakeholders to manage intake, prioritize requests, and ensure communications are timely, accurate, engaging, and easy to consume.
How You Will Contribute
- Communications Execution & Operations:
- Maintain and update core GPO communications trackers, including trackers for campaigns, call discussions, and ongoing initiatives.
- Lead and manage the New Managing Director (MD) email process, ensuring accurate content, timely delivery, appropriate approvals, and alignment with GPO messaging.
- Partner with stakeholders to review incoming requests, confirm scope, and prioritize work based on business needs, timelines, and available capacity.
- Populate and maintain campaign briefs, ensuring objectives, audiences, timelines, governance, and approvals are clearly documented.
- Populate PX presentation slides for Leadership, ensuring consistency in messaging, formatting, and visuals.
- Create agendas and meeting summaries for recurring GPO meetings, capturing key decisions, actions, risks, and follow-ups.
- Provide flexible support for PX special projects as business priorities evolve.
- Creative Channel Management:
- Serve as Creative Lead for GPO communications, owning imagery, templates, formats, and banners to ensure visual consistency and alignment with brand standards.
- Manage the Instagram intake process, ensuring all required components are received, drafting copy, selecting photos, and routing content through approvals.
- Schedule approved social media posts and share live links with requestors to help boost engagement and visibility.
- Monitor external platforms (e.g., Glassdoor, Indeed, Fishbowl) for negative, sensitive, or reputationally impactful commentary, escalating themes and insights to appropriate stakeholders.
- Analytics, Insights & Optimization:
- Own and maintain the GPO analytics dashboard, tracking performance across channels and campaigns.
- Analyze survey data, engagement metrics, and sentiment signals to identify trends and translate findings into clear, actionable recommendations.
- Conduct competitor analysis and A&M sentiment analysis related to the employer brand, summarizing insights and opportunities for improvement.
- Apply learnings from analytics and feedback to continuously refine messaging, formats, and processes.
- Technology, Tools & Process Improvement:
- Test, maintain, and support ongoing improvements to the GPO AI tool, ensuring accuracy, usability, and appropriate governance.
- Serve as the point of contact (POC) for GPO creative requests, coordinating inputs, timelines, approvals, and responses.
- Support the build-out and ongoing refinement of internal and external communications intake and approval processes to improve efficiency, clarity, and consistency.
- Demonstrate adaptability
Qualifications
- 8+ years supporting internal, external, and social communications within a corporate, professional services, or HR-focused environment.
- Strong organizational and project management skills, with the ability to manage multiple workstreams, priorities, and stakeholders simultaneously.
- Excellent writing, editing, and content development skills, with strong attention to detail and quality.
- Comfort working with analytics, dashboards, survey data, and performance metrics to inform communications decisions.
- Ability to exercise sound judgment when handling sensitive, confidential, or reputationally impactful content.
- Strong collaboration and stakeholder management skills, with the confidence to provide guidance rather than simply execute requests.
- Awareness of global audiences and cultural considerations when supporting people-related communications.
- Flexibility and willingness to jump in where needed to support evolving GPO priorities.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
