Manager Client Success

Role Overview

We are looking for a Client Success Manager to drive long-term client partnerships, ensuring campaign performance, retention, and growth across global accounts.

This role sits at the intersection of client strategy, performance optimization, and revenue growth.

What You'll Do

• Act as a trusted advisor to clients, understanding their business goals and aligning them with platform capabilities
• Monitor campaign performance and proactively identify growth and optimization opportunities
• Deliver data-driven insights and strategic recommendations to improve outcomes
• Collaborate with internal teams (Sales, Product, Support) to ensure seamless execution
• Drive client retention, satisfaction, and revenue expansion (upsell/cross-sell)
• Track key account metrics and ensure strong account health

What We're Looking For

• 4+ years of experience in Client Success / Account Management in AdTech, MarTech, or Digital Advertising
• Strong understanding of programmatic ecosystem (DSPs, SSPs, ad exchanges)
• Experience with attribution platforms like Appsflyer, Adjust, Branch
• Proven ability to drive client growth and revenue expansion
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent communication and stakeholder management skills
• Ability to manage multiple accounts in a fast-paced environment
• Fluency in English
• Bachelor's degree (preferably in Business, Economics, or related fields)

About Affle

Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer recommendations and conversions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and also by reducing digital ad fraud. Affle powers unique and integrated consumer journeys for marketers to drive high ROI, measurable outcome-led advertising through its Affle2.0 Consumer Platforms Stack which includes Appnext, Jampp, MAAS, mediasmart, RevX, Vizury and YouAppi.

Affle 3i Limited successfully completed its IPO in India and now trades on the stock exchanges (BSE: 542752 & NSE: AFFLE). Affle Holdings is the Singapore-based promoter for Affle 3i Limited, and its investors include Microsoft, and Bennett Coleman & Company (BCCL) amongst others.

About Appnext

Appnext is the largest independent app discovery platform, offering a highly advanced recommendation engine, which encompasses both in-app and on-device discovery. Appnext discovery platform powers 4B daily app recommendations via over 20 interactions along users daily mobile journey.