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Required Skills:
• Strong knowledge of MIS reporting tools (Excel, Power BI, SQL preferred).
• Analytical mindset with ability to interpret large datasets.
• Attention to detail and accuracy in reporting.
• Good communication and presentation skills.
• Understanding of quality assurance processes in customer service/financial advisory environments.
• Ability to work under pressure and meet deadlines.
• Accurate and timely MIS reports on advisor quality performance.
• Trend analysis of avoidable escalations and financial impacts.
• Recommendations for corrective actions and process improvements.
• Dashboards for leadership visibility into quality metrics.
Experience:
Minimum 1-2 years of experience.
*Day shifts*
Job ID: 145771357
Skills:
data reconciliation , Macros, Vlookup, Advanced Excel, Sql, XLOOKUP, Data Handling, Pivot Tables
Skills:
google sheets , Power Bi, Advanced Excel, Data Cleaning, Dashboards, Vlookup, XLOOKUP, business reporting, INDEX-MATCH, basic automation, MIS data analysis, Pivot Tables
Skills:
Power Bi, Excel, Sql
Skills:
Power Bi, Excel, Sql
Skills:
Excel, Vendor Management, MIS Reporting
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