FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions.
Job Description
Value Preposition
Join a dynamic team where your Software Development skills & management will improve quality, speed, and innovation for a large bank and help build the most relevant and effective solutions in Direct banking systems domain
Job Details
Position Title: Lead Software Engineer
Career Level: P3
Job Category: Manager
Role Type: Hybrid
Job Location: Bangalore
About The Team
This position is for Direct banking solutions under Liquidity & Core banking Technology. Team would be focusing on developing / implementing customized enhancements based on business requirements, Periodic Upgrades, maintaining Direct Banking solutions.
Impact
Responsible for technical and operational leadership encompassing both developers and support analysts. The role demands advanced expertise in enterprise-scale application development using .Net Core, SQL Server, Redis, and Angular. Core accountabilities include translating business and technical requirements into actionable assignments, maintaining high standards of engineering excellence, and ensuring production support coverage during US off-hours. The position requires hands-on leadership in system architecture, code and design review, technical troubleshooting, and process optimization, as well as direct collaboration with US-based leads for resource planning and delivery management. A proven record in leading distributed teams, driving continuous improvement, and upholding operational stability in complex environments is essential.
Key Deliverables
- Provide technical leadership, mentorship, and guidance to the India-based development team, including software developers and support analysts
- Ensure clarity of assignments, priorities, and deliverables for all team members
- Deliver technical direction and feedback across both development and support activities
- Facilitate daily collaboration with US-based development leads to enable effective resource allocation and sprint planning
- Ensure requirements, status, and priorities are clearly communicated across global teams
- Participate in architectural design sessions, code reviews, technical troubleshooting, and solution design activities
- Uphold high standards for code quality, engineering best practices, and technical delivery across technology stack
- Proactively identify and resolve technical risks and blockers
- Oversee offshor support analysts and serve as the primary escalation point for support issues during US off-hours
- Drive continuous improvement in engineering processes, support operations, and team effectiveness
- Contribute to the development and evolution of engineering standards, documentation, and technical tooling
Skills And Qualification
Minimum 8 years of software development experience with modern full-stack platforms(.Net Core/Java, relational/document databases, and React/Vue/Angular ; experience with Redis or Kafka is advantageous
At least 3 years in a technical lead or team lead capacity, with direct oversight of distributed teams
Excellent communication and interpersonal skills and a proven ability to bridge regional and functional boundaries
Demonstrated hands-on experience designing, developing, and deploying microservice architectures, including practical use of containers, (such as Docker) and orchestration platforms (such as Kubernetes)
In-depth knowledge of modern software architecture patterns, development best practices, and SOLID principles, with a proven ability to apply these concepts to large-scale, maintainable enterprise systems
Preferred Qualifications
Experience with Agile/Scrum methodologies in distributed team environments
Background in enterprise-scale application development and production support
Familiarity with CI/CD pipelines, DevOps practices, and modern engineering workflows
Relationships & Collaboration
Reports to : Associate Director
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. 
