Role: Product Manager Lead
Responsibilities:
Product Growth:
- Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
- Increasing DAU and MAU by building engagement tools on the platforms
- Improve D2C customer transactions via effective marketing strategies and product enhancements
Product Building/Roadmap:
- Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement
- Manage the roadmap of the product & prioritization around the features & functionalities
- Work with UX designers to help create delightful experiences for different stakeholders
- Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards
- Working with marketing team to increase business of all products
Products Iterations and Improvements:
- Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs
- Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features
- Continuously understand and benchmark against competitors offerings on features, quality, target segments, etc
- Ensure product roadmap incorporates emerging market trends and competitive offerings
- Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience
Prerequisites:
- Experience as a PM in fintech industry/startup building digital products.
- Strong background in and understanding of technology, software development and APIs
- Understanding of product-led growth
- Experience mentoring or leading at least 2-3 membered team.
An Ideal candidate would:
- Have a great sense of business, product and customers
- Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team
- Be excellent at communication and relationships and carries the team forward on the chosen direction
