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Lead-Product Manager-HO & SUPPORT-Third Party Products

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  • Posted 24 days ago
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Job Description

Product Growth:

  • Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
  • Increasing DAU and MAU by building engagement tools on the platforms
  • Improve D2C customer transactions via effective marketing strategies and product enhancements

Product Building/Roadmap:

  • Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement
  • Manage the roadmap of the product & prioritization around the features & functionalities
  • Work with UX designers to help create delightful experiences for different stakeholders
  • Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards
  • Working with marketing team to increase business of all products

Products Iterations and Improvements:

  • Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs
  • Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features
  • Continuously understand and benchmark against competitors offerings on features, quality, target segments, etc
  • Ensure product roadmap incorporates emerging market trends and competitive offerings
  • Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience

Prerequisites:

  • Experience as a PM in fintech industry/startup building digital products.
  • Strong background in and understanding of technology, software development and APIs
  • Understanding of product-led growth
  • Experience mentoring or leading at least 2-3 membered team.

An Ideal candidate would:

  • Have a great sense of business, product and customers
  • Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team
  • Be excellent at communication and relationships and carries the team forward on the chosen direction

More Info

About Company

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

Job ID: 131825951