Responsibilities
- Configure, develop, test, and sustain new and existing capabilities within the Technology Business Management (TBM) platform.
- Ensure a rigorous process for ingestion, validation and monitoring of key TBM Data.
- Dashboard development & Visuals and Communications.
- Ensure a user-centric design for the TBM interface to enhance user experience.
- Support Coding and configuring cost allocation models within the TBM platform to support show back and cross-charge processes.
- Support the technical development, implementation, and sustainment of TBM solutions for stakeholders.
- Collaborate with business units to deliver new TBM capabilities that meet evolving needs.
- Work closely with Finance and I&O teams to define and support the cross-charge process.
- Develop and maintain core TBM Cost Transparency reporting.
- Provide technological, functional, contractual, and financial insights on IT products to help stakeholders make informed decisions.
- Partner with Global Procurement, Technical SMEs, and IT Finance to align on cost structure and taxonomy, driving consensus on IT costs.
- Support the Implementation, tracking, and reporting on consumption patterns and recovery (cross-charges) to support budget inputs and Annual Operating Plan (AOP) cycles.
- Collaborate on financial forecasting, operational budgets, and productivity objectives.
- Use data and insights into consumption patterns to influence technical, financial, and business decisions.
- Foster cross-team effectiveness, breaking down organizational barriers to promote teamwork, collaboration, and excellent service delivery.
- Ensure the data quality in systems of record is verified, improving transparency and trust in S&T Infrastructure services.
- Partner with Finance to ensure clear communication of cost drivers and opportunities for optimizing cross-charges.
Qualifications
Key Skills/Experience Required
- 7+ years of experience in IT services within large global companies.
- 5+ years of experience in IT expense management and cost transparency initiatives.
- Proficiency in data analytics tools, such as Tableau or Power BI.
- Knowledge of managed services contracts with IT vendors.
- General knowledge of IT services, business services, and business application frameworks.
- Strong communication, persuasion, and collaboration skills, with the ability to influence and build lasting partnerships at all levels of the organization.
- Strong analytical skills with a commitment to improving processes, automating tasks, and ensuring data accuracy.
Differentiating Competencies Required
- Financial acumen or prior experience in finance, especially with cross-charges.
- Experience working TBM methodologies at scale.
- Familiarity with ServiceNow.
- Experience with Agile/Scrum methodologies.
- Strong understanding of technical set-up for Telcom (Compute, Cloud, Network, GWS, Data, Voice, mobility) space -Technical aptitude.
- Understand large global IT footprint and global expense structure, highly level of financial competence.
- Ability to report large data sets back to operational, IT Leadership and IT Finance to help drive engagement – analytical mindset.
- Ability to explain highly complex cost structure and make-up IT Services.
Additional Comments
- Support the I&O IT Product Taxonomy that aligns IT Technical Towers/Capabilities with S&T Finance Ledger practice to allow for alignment on cost make-up.
- Align 500MM+ of Infrastructure related cost in the system and align put into agreed upon product expense categories.
- Development roadmaps for IT Product and Services that align to Strategic and Financial objectives of PepsiCo.
- Drive data insight in conjunction with the Apptio (TBM -technology business management) Team to help with IT and Business decision making.
- Support contact for IT technical Towers on cost make-up of IT services.
- Influence and engagement on future productivity tactics and areas of opportunities on waste elimination with Technical Teams and Field and Sector Support Team
- Partner with Global Procurement to help validate future needs in both tech specs and demand
