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We are looking for a Key Account Manager – Quick Commerce to manage and grow strategic customer relationships, This role is responsible for driving account growth, improving fill rates, managing customer escalations, and ensuring seamless execution through cross-functional collaboration.
Key Responsibilities
● Manage day-to-day relationships with key quick commerce accounts.
● Drive account growth through business planning and performance management.
● Improve fill rates, service levels, and overall customer experience.
● Act as the primary point of contact for customer escalations and issue resolution.
● Coordinate with Procurement, Operations, Finance, Supply Chain, and Product/Tech teams to ensure smooth execution.
● Monitor key business metrics and provide actionable insights to stakeholders.
● Conduct regular business reviews and identify opportunities for process improvements.
Requirements
● experience in Key Account Management, Customer Success, or Business Development.
● Preferred experience in E-commerce, Quick Commerce, Retail, or FMCG industries.
● Strong stakeholder management, communication, and problem-solving skills.
● Good analytical skills and proficiency in Excel and reporting tools.
Job ID: 148916907
Skills:
Field Sales, Direct Sales, Acquisition, Business Development, Sales
Skills:
kol management , Inventory Management, Key Account Management, Sales Strategy
Skills:
Data Analytics, Ms Excel, Dashboards, Amazon ecosystem, Reporting, quick commerce platforms, AMS campaigns, analytical tools
Skills:
real estate services , Professional Services, key account management, Client Servicing, B2B relationship management, Legal Services, property documentation
Skills:
Ms Office, recruitment, CRM Tools, placements, Corporate Relations, business development, partnership strategies, placement management platforms
We don’t charge any money for job offers
