Job Title: Junior Client Support Executive
Location: Ludhiana
Experience: Fresher - 4Years
Employment Type: Full-Time
Job Overview:
We are looking for a dedicated and enthusiastic fresher to join our team as a Junior Client Support Executive. The candidate will be responsible for supporting clients, handling their queries, and ensuring a smooth communication flow between clients and internal teams.
Key Responsibilities:
- Provide prompt support to clients via calls, emails, or chat
- Understand client requirements and assist in resolving their queries
- Coordinate with internal teams to ensure timely issue resolution
- Maintain clear and professional communication with clients
- Track and follow up on client requests and issues
- Maintain proper records of client interactions and support activities
Required Skills & Qualifications:
- Excellent communication skills (verbal and written)
- Basic technical knowledge (IT/software understanding preferred)
- Strong interpersonal and problem-solving skills
- Ability to handle clients professionally and patiently
- Willingness to learn and adapt quickly
Preferred Qualifications:
- Degree in Computer Science, IT, or related field
- Basic understanding of CRM tools or support systems
What We Offer:
- Friendly and supportive work environment
- Learning and growth opportunities
- Hands-on experience in client handling and technical support
