Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary:The IT Project Manager is a customer‑facing delivery leader responsible for planning, coordinating, and executing complex IT initiatives across the full project lifecycle. This role partners directly with customers and internal delivery teams to ensure technology solutions are delivered on time, within scope, and aligned to business and operational outcomes.

Acting as a primary point of accountability, the Project Manager leads cross‑functional teams spanning engineering, operations, infrastructure, and vendors. They ensure clear governance, effective communication, risk management, and successful change adoption in a fast‑paced, cloud‑first environment. This role requires strong stakeholder management skills, structured delivery execution, and a service‑oriented mindset.

Key Responsibilities

Customer & Stakeholder Engagement

• Serve as a primary point of contact for customers for assigned IT initiatives, providing clear communication on scope, timelines, risks, and dependencies.
• Build trusted relationships with internal and external stakeholders through proactive communication, transparency, and delivery reliability.
• Facilitate customer meetings, status reviews, planning sessions, and steering committee updates.
• Translate customer objectives into clear project plans and delivery milestones aligned to business outcomes.
• Communicate complex technical topics in a structured, business-friendly manner to non‑technical audiences.

Project Delivery & Lifecycle Management

• Own end-to-end delivery of IT projects, from initiation and planning through execution, go-live, and post-implementation review.
• Develop and maintain integrated project plans, schedules, budgets, and resource forecasts.
• Coordinate work across engineering, infrastructure, quality, operations, and third-party vendors.
• Apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project scope and complexity.
• Track project progress, milestones, risks, issues, and dependencies using standard project management tools.

Governance, Risk & Change Management

• Establish and maintain effective project governance, including decision tracking and escalation paths.
• Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed.
• Lead change management activities, ensuring impacts to users, operations, and customers are understood and addressed.
• Ensure alignment to ITIL processes, including change, incident, and configuration management, where applicable.
• Support post go-live stabilization, lessons learned, and continuous improvement activities.

Delivery Execution & Operational Readiness

• Coordinate deployment activities and ensure operational readiness prior to go‑live.
• Partner with operations and support teams to ensure smooth handover into live service.
• Validate delivery outcomes against agreed success criteria and customer expectations.
• Contribute to process improvements and delivery best practices across the IT organization.

Financial & Vendor Management

• Manage project budgets, forecasting, and cost tracking.
• Coordinate procurement activities and manage vendor performance against contractual obligations.
• Ensure third-party deliverables are aligned to project scope, quality standards, and timelines.

Minimum Job Requirements

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline (or equivalent experience).
• 5+ years of experience delivering IT projects in a customer‑facing environment.
• Proven experience managing cross‑functional teams across engineering, infrastructure, and operations.
• Strong understanding of project lifecycle management and delivery methodologies.
• Proficiency with project and delivery tools such as Jira, MS Project, ServiceNow, and Confluence.
• Excellent written and verbal communication skills, with the ability to engage technical and non‑technical stakeholders.

Certifications (Required or Strongly Preferred)

• PMP, PRINCE2, Scrum Master, or equivalent project management certification.
• ITIL certification is preferred.

Preferred Experience

• Experience delivering cloud‑based or infrastructure‑focused initiatives (e.g., AWS, Azure).
• Experience in transit, transportation, engineering, or large‑scale operational environments.
• Hands-on experience in using Jira and Confluence for project Management.
• Familiarity with Agile, hybrid, or scaled delivery models.
• Experience coordinating deployments across multiple environments or programs.
• Experience managing vendors and third‑party integrations.

Personal Attributes

• Strong customer focus with a delivery‑oriented mindset.
• Organized, methodical, and comfortable managing multiple priorities.
• Proactive and solution‑oriented, with the ability to navigate ambiguity.
• Confident facilitator and communicator at all levels of the organization.
• Collaborative team player who builds trust and accountability.
• Able to work independently while operating effectively within a broader delivery organization.

Worker Type:

Employee