IT PMO – Transitions and Delivery Excellence

ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in 18.

We are a global team of 158,00+ talented individuals committed to building a better world with smarter low-carbon steel. Our strategies are not just about scale; they're also about leading a transformative change where innovation meets sustainability. We supply to major global markets—from automotive and construction to household appliances and packaging—supported by world-class R&D and distribution networks.

ArcelorMittal Global Business and Technologies in India is our new hub of technological innovation and business solutions. Here, you'll find a thriving community of business professionals and technologists who bring together diverse and unique perspectives and experiences to disrupt the global steel manufacturing industry. This fusion ignites groundbreaking ideas and unlocks new avenues for sustainable business growth.

We nurture a culture fueled by an entrepreneurial spirit and a passion for excellence, which prioritizes the advancement and growth of our team members. With flexible career pathways and access to the latest technology and business tools, we offer a space where you can learn, take ownership, and face exciting challenges every day.

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Role Overview:

This role is responsible for leading and managing the IT PMO function with a focus on Transitions and Delivery Excellence. The incumbent will oversee project governance, drive strategic transitions, and ensure consistent delivery standards across technology initiatives within the GCC.

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Key Responsibilities:

PMO Leadership & Governance

· Establish and maintain project management frameworks, tools, and governance standards.

· Monitor project portfolio performance, ensuring alignment with strategic goals.

· Define and track KPIs such as delivery timelines, budget adherence, and stakeholder satisfaction.

Transition Management

· Lead large-scale transition programs including technology migrations, service transitions, and operational handovers.

· Develop and execute transition plans, risk mitigation strategies, and stakeholder communication frameworks.

· Collaborate with cross-functional teams to ensure seamless transitions with minimal disruption.

Delivery Excellence

· Drive continuous improvement initiatives across delivery processes.

· Implement best practices in Agile, DevOps, and site reliability engineering.

· Conduct performance analysis & root cause assessments to improve delivery outcomes.

· Build a high-performing team culture focused on accountability and excellence.

Stakeholder Engagement

· Act as a liaison between Program Intake, Engagement Success & IT teams as well as senior leadership

· Provide executive-level updates on transition and delivery performance.

· Support investment planning and portfolio management in collaboration with finance and business partners.

Qualifications & Experience:

· Bachelor's degree in Computer Science, Engineering or related field; MBA preferred

· Certifications: PMP, ITIL, Agile/SCRUM

· 15–18 years of experience in IT Project Management, Transitions, preferably in a GCC setup

· Proven track record in managing complex transitions and delivering large-scale technology programs

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Skills & Competencies:

· Strong strategic thinking and execution skills in Program Management.

· Excellent communication and stakeholder management abilities.

· Proficiency in project management tools (e.g., MS Project, JIRA, Tableau).

· Deep understanding of IT governance, compliance, and emerging technologies.