IT Administrator

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At AMD, we believe technology has the power to solve the world's most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Whether you're designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger - technology that moves the world forward. Join us and, together, we'll advance your career.

IT Administrator

THE ROLE:

AMD is looking for a System Administrator to join our IT department - Onsite Services Support (OSS) team. Your responsibilities include supervising our Operations team, Technical support for end users on Laptops/Desktops/OS & Applications/VC & Meeting support and extended support for Network and other IT related support. The role involves leading the team, hands-on end user support and taking responsibility to drive the projects.

THE PERSON:

To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.

KEY RESPONSIBILITIES:

• On Site Customer Support for IT - Provide daily End User technical and operations support
• Configure Laptops/Desktops and other IT systems
• Diagnose and troubleshoot technical issues
• Responsible to Lead the Operations team and IT projects as required
• Coordinate with various peer IT teams, and drive the technical issues to resolution
• Update/create technical documentation, FAQs as required
• Conference room - AV support
• Manage and Deliver daily Geek St. service (walk-in IT support) for AMD India
• Prepare various reports / PPTs and present as required

PREFERRED EXPERIENCE:

• A minimum of 5 - 12 years experience as a Systems Admin.
• Work experience as a Senior End User support engineer
• Good knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support
• Solid understanding of Windows operating system, linux and Mac-OS, AD, O365, User on-boarding/offboarding, Asset management
• Knowledge of Network LAN, WAN and WiFi
• Good problem-solving and communication skills
• Team management abilities

ACADEMIC CREDENTIALS:

• Bachelor's degree in computer science, information systems, or a similar field.

#L1-RG2

Benefits offered are described: .

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's Responsible AI Policy is available

This posting is for an existing vacancy.