Role Summary
As a Junior IT Administrator you'll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You'll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for 20 plus engineers and business users. You'll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles.
Roles & Responsibility
Endpoint & Asset Management
- Image, deploy, and decommission Windows/macOS/Linux laptops
- Maintain MDM policies (Intune)
- Track assets with CMDB/asset-tagging tools
Infrastructure & Cloud
- Stand-up and patch VMware hosts, Windows/Linux VMs, network appliances
- Create and monitor Azure resources (future AWS)
- Automate regular backups and DR tests
Identity & Access
- Provision SSO accounts via Azure AD/Okta
- Review and remediate excessive privileges (least-privilege, RBAC)
- Rotate and vault secrets via HashiCorp Vault/Bitwarden
Security Operations
- Respond to Tier 1 alerts from systems and security tools
- Run monthly patch & vulnerability scans, document findings
- Support phishing-simulation and security-awareness programs
Tooling & Dev Enablement
- Administer GitHub Enterprise repos, enforcing branch protection & CODEOWNERS
- Manage Jira/Confluence spaces, CI/CD runners, artifact registries
IT Service Desk
- Resolve hardware/software tickets
- Maintain knowledge-based articles and onboarding playbooks
Minimum Qualification
- Education: BCA/ bachelor's in computer science, Information Technology, or related discipline (final-semester students with relevant internships welcome).
- Experience: 0-2 years in a helpdesk, sysadmin, or DevOps internship/role.
- Technical Foundations: Basic Windows/Linux CLI skills and networking fundamentals (TCP/IP, VLANs, DNS).
- Familiarity with at least one public cloud (AWS, Azure, or GCP).
- Understanding of authentication (OAuth, SAML, MFA) and source-control (Git).
Good To Have
- Certifications: CompTIA A+, Network+, Security+; Microsoft AZ-900 (or AWS)
- Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python).
- Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service).
- Knowledge of containerization (Docker/Kubernetes) basics.
