International Voice Support
Artech Infosystems Private Limited- Posted 12 hours ago
- Be among the first 20 applicants
Job Description
Experience: 2 Years (Freshers with excellent communication can also be considered)
Industry experience : Finance, Insurance / Fintech
Key Responsibilities:
- Handle inbound and outbound customer calls for international clients.
- Resolve customer queries related to products, services, billing, and accounts.
- Provide excellent customer service while maintaining quality standards.
- Document customer interactions accurately in CRM/ticketing tools.
- Meet SLA, productivity, and customer satisfaction targets.
- Escalate complex issues to appropriate teams when required.
Interview Mode: Versant and Technical discussion rounds
Drive Date: 24th Oct 2026 @8: 30 AM, Hyderabad Office.
More Info
About Company
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
At Artech, we are empowering talent by connecting potential with opportunities through applied human intelligence. We empower our teams to maximize the impact of their intellect, through a performance oriented, diverse, flexible, and inclusive work environment supported by our continuous learning and development focus.
