Description
We are seeking enthusiastic individuals for the role of International Voice Process. This position is ideal for freshers or entry-level candidates who are eager to start their career in customer service within an international setting.
Responsibilities
- Handle inbound and outbound calls for international clients
- Provide excellent customer service and support
- Resolve customer issues and queries efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service delivery
- Meet and exceed performance metrics and targets
Skills and Qualifications
- Excellent verbal and written communication skills in English
- Strong interpersonal and customer service skills
- Ability to work in a fast-paced environment
- Proficiency in using computers and handling software applications
- Familiarity with international call handling processes
- Adaptability and willingness to learn new skills
