International Voice Process Executive

Lyros Technologies Private Limited

Hyderabad

0-5 Years

Save

Posted a month ago
Over 500 applicants

Quick Apply

Job Description

We are seeking an International Voice Process Executive to join our dynamic team in India. The ideal candidate will be responsible for handling customer inquiries and providing top-notch support in a voice-based setting, ensuring a positive customer experience.

Responsibilities

Handle international customer queries via voice calls in a professional manner.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues in a timely manner.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer experience.

Skills and Qualifications

Excellent communication skills in English (verbal and written).
Strong interpersonal skills and ability to work in a team.
Proficiency in using computer systems and software applications.
Ability to handle stress and work in a fast-paced environment.
Customer service orientation and problem-solving skills.
Flexibility to work in different shifts as per business requirements.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Lyros Technologies Private Limited

We are proud to announce that Lyros Technologies Private Limited has achieved the CMMI Level 3 certification. This milestone is a testament to our commitment to delivering quality services and continuously improving our processes. With this achievement, we are even better positioned to meet your staffing needs and provide top-notch IT professionals for your organization.

"Let's Work Together for Stronger Impact"

Vision

Our vision is to be known as the go-to staffing solution for IT companies all over the world. We want to help existing and upcoming IT professionals to be knowledgeable in current technologies so they can compete on a global stage.

Mission

At Lyros, we strive for excellence when it comes to talent acquisition and Client satisfaction. Our goal is to provide our clients with Skilled professionals who are equipped to handle whatever challenges they may face in a landscape that is constantly evolving.

With Lyros, you can empower your business with exceptional talent resources. Our expertise in talent acquisition allows us to connect you with top-tier professionals who possess the skills and experience needed to drive your organization’s success.

Job ID: 120691707

Jobs by Skill - IT