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Click1 Consulting Services

International Voice Process

0-5 Years
3 - 4.5 LPA
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Job Description

Description

We are seeking candidates for the International Voice Process position, where you will be responsible for addressing customer queries and providing exceptional service over the phone. This role is ideal for individuals who enjoy interacting with customers and thrive in a team-oriented environment.

Responsibilities

  • Handle international customer queries through voice calls.
  • Provide accurate information and solutions to customer issues.
  • Maintain a high level of customer satisfaction.
  • Document customer interactions in the system.
  • Work collaboratively with team members to achieve goals.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving skills and ability to think on your feet.
  • Familiarity with customer service software and tools.
  • Ability to work in a fast-paced environment.
  • Strong interpersonal skills and empathy towards customers.
Spotlight
  • Office cab/shuttle

About Company

Click1 specializes in Human Resource Management, starting from end to end recruitment to supply chain management for our clients. We are based out of Kolkata (West Bengal, India) with a motif of rendering skilled and nimble service to both our clients and candidates. Thanks to our stake holders to have given us the opportunity to serve, deliver and qualify our service and emerge out as a cumulative Recruitment Agency.
Our vision is to Connect Talents across the line and deliver quality solutions to our clients with core competency over successful budget mapping and disciplined views towards quality assurance. Our Talent Acquisition Team has been specially trained to understand Workforce and render burning the mid night oil.
We provide a chance to explore growth and opportunity to our candidates through various solutions , ranging from career graphing to personal grooming , interview grooming and also HR consulting. We Connect Talents at every level for the candidates benefit and not ours.
Or client database is increasing every single day and will be joyfully executing our service to you at any point of time. Looking forward to our future prospects and help you build a resourceful and astute environment.

Job ID: 145820203

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